We’ve all had bad customer service experiences. Several weeks ago, I was standing in the front of the line at a car rental place in San Diego. Even though I was obviously in the front of the line, the customer service rep called the guy behind me to the counter instead of me. Once I came …
2 Questions That Will Improve Your Customer Service Right Now Read More »
Did you know a bad hire can cost small businesses up to $50,000? Many businesses have selection processes that are missing some key steps. Some organizations don’t have the time or resources to create an effective Selection Funnel. Our selection funnel walks decision-makers through a simple process that enables them to save time, save money, …
A 6 Step Selection Funnel That Will Save You Thousands Read More »
Do you remember your last hiring mistake? Hiring mistakes can be so frustrating. You do all the work of hiring someone and then the new employee performs poorly or quits after a few months. This 7 step process will help you make the right hiring decisions the first try. So you can avoid the pain …
